What is the concept of "patient navigation" in healthcare?

Patient navigation refers to the process of assisting patients in understanding and accessing the healthcare services they need. This concept is crucial in enhancing the patient experience, especially for individuals who may find the healthcare system complex or challenging to navigate due to various factors such as socio-economic barriers, language differences, or lack of prior experience with healthcare systems.

The role of a patient navigator typically involves guiding patients through the healthcare continuum, which includes helping them understand their diagnoses, navigate insurance issues, connect with appropriate specialists, schedule appointments, and access necessary resources. This support can lead to improved health outcomes by ensuring that patients receive timely care, follow-up services, and understand treatment options.

In contrast, the other options describe related but distinct functions. Providing emergency care addresses acute medical needs but does not encompass the broader navigation of healthcare services. Facilitating hospital admissions and discharges is a specific administrative function that is important but does not cover the entire scope of a patient's journey through healthcare. Ensuring compliance with healthcare regulations relates more to organizational practices and legal obligations rather than the personal guidance and support that patient navigation emphasizes.