What is "telehealth" in the context of healthcare operations management?

Telehealth refers to the delivery of health services using telecommunications technology. This approach enables healthcare providers to offer a variety of services remotely, such as consultations, diagnostics, and follow-up care, enhancing accessibility and convenience for patients. It leverages tools like video conferencing, mobile apps, and remote monitoring devices to facilitate communication between patients and providers without the need for physical presence.

This method is particularly valuable in extending healthcare access to individuals in rural or underserved areas, allowing them to receive timely care without the burden of traveling long distances. Additionally, telehealth can improve efficiency in healthcare operations by reducing wait times, optimizing resource allocation, and enabling continuous monitoring of patient health.

The other options focus on traditional methods of healthcare delivery, which are not reflective of the core principle of telehealth. Instead, telehealth embodies the integration of technology into healthcare, transforming the way services are provided and enhancing patient engagement and outcomes.