What is telehealth, and how does it impact healthcare operations?

Telehealth is defined as remote healthcare services that enhance accessibility and flexibility for patients and providers alike. This approach leverages technology to provide healthcare at a distance, making services more accessible to individuals who may face barriers to in-person visits, such as geographical distance, mobility issues, or time constraints.

By facilitating Healthcare delivery over digital platforms, telehealth significantly impacts healthcare operations by improving patient engagement and satisfaction. It allows healthcare organizations to reach a broader patient base, reduces waiting times, and streamlines care coordination. Additionally, telehealth can lead to more efficient use of healthcare resources, as it minimizes the need for physical space and in-person staffing for routine check-ups or consultations.

While telehealth can also contribute to cost reductions, particularly in operational expenses related to physical facilities, that is not its sole purpose. Moreover, while it does improve communication between doctors and patients, it encompasses a much broader set of functions and benefits. Recognizing telehealth as a comprehensive service exchange that enhances both accessibility and operational efficiency is essential to understanding its significance in modern healthcare systems.