What is meant by "patient-centered care"?

Prepare for the Healthcare Operations Management Test. Study with interactive flashcards and multiple-choice questions with hints and explanations. Ace your exam!

"Patient-centered care" refers to a healthcare approach that emphasizes the importance of understanding and addressing the individual patient's preferences, needs, and values throughout their care experience. This concept is fundamental in creating a therapeutic relationship where the patient is actively involved in decision-making regarding their treatment options.

By focusing on the patient's perspective, healthcare providers can tailor care plans that align with what matters most to the patient, encompassing not just their physical health but also emotional and social well-being. This holistic approach leads to improved satisfaction, engagement, and adherence to treatment, often translating into better health outcomes.

In contrast, the other options do not capture the essence of patient-centered care. Standardizing treatment across all patients overlooks the unique preferences and circumstances of each individual, while a sole focus on cost reduction does not inherently consider patient needs or their experience of care. Focusing primarily on medical outcomes neglects the subjective elements of care that should also be prioritized as part of a comprehensive approach to health.

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